School of Government

BSc (Hons) Public Services

Public services sit at the heart of any effective society and keep things running smoothly. On this one-year course you’ll learn how to help deliver those services confidently and efficiently. Blending practice and theory, you’ll build on your existing experience, unpacking the decision-making process of managers and policymakers working in the public sector. By exploring and developing your management approach, you’ll be primed to take your career forward and keep making a real difference.

UCAS course code
Institution code
1 year
Start date
August 2014
Course type

Key features

  • Take advantage of a great opportunity to further your career in pubic services. Through this one-year top-up degree you’ll build on your existing experience to ensure your skills and knowledge are up-to-date.
  • Develop your problem-solving, communication and management skills and improve your employability. Explore theories of social change, offering you a fresh and interesting context for the delivery of your work.
  • Immerse yourself in a specific area of interest. You’ll undertake an extensive project during the course where you can investigate a topic of your choice.
  • Learn from our dedicated staff whose years of public services experience, both academic and professional, will enrich your learning experience.

Course details

  • Course overview
  • Over the year, you’ll sharpen your skills through a range of practical and theory-led topics. You’ll examine human resource management and the planning, processes and strategies for effective delivery, as well as digging deeper into ethical dilemmas. You’ll also explore theories of social change and their implications in today’s world. Finally, supported by your supervisor, you’ll choose and undertake a research project that chimes with your interests, driving your career development.
    Core modules
    • GPS3009 Ethical Decision Making

      This module introduces students to the notion of ethical decision making and provides an analysis of how those principles are applied to a variety of decision making contexts.

    • GPS3004 Managing Change and Performance in Public Organisations

      This module critically reviews several theories of organisations that underpin modern public administration that have given rise to pressures for organisational change and performance enhancement. It explores a selection of theories of social change and considers their implications for management in a changing environment. This enables an analysis to be undertaken of possible organisational change and performance enhancement models.

    • GPS3005 Public Services Delivery and Evaluation

      This modules links the contemporary public sector context (economic efficiency, equity and economic rationalism) to the delivery of public services (direct provision or regulated private/partnership provision) and to the issues of market forces, customer orientation and ethics and accountability, so as to be able to analyse the public services in terms of identifying, assessing and managing client and stakeholder needs and their satisfaction.

    • GPS3001 Public Services Research Project

      This module provides students with the opportunity to be able to concieve, plan, research, reflect upon, and write a substantial intellectual project on public services, public policy or public management under supervision. The process involves: specifying the issue or problem; identifying a plan of action; conducting research; and preparing appropriate documentation.

    Optional modules
    • GPS3002 Human Resource Management Strategy and Planning in the Public Sector

      This module examines the constituent elements of strategic human resource management (HRM) in the public sector, reviews the approaches available to evaluate HRM planning and management processes and strategies, and analyses the implications for HRM of legal and industrial relations imperatives.

    • CCJS3134 National Police Pre-join Award

      This module offers practical knowledge and understanding of policing, police law, and the contemporary social context in which policing operates in England and Wales. Candidates passing the exam at or above 60% will be awarded a Certificate in Knowledge of Policing which will be accepted by all police forces in England and Wales as recognised prior learning. Recent national developments suggest this is likely to become a necessary pre-join requirement for police recruits.

The modules shown for this course or programme are those being studied by current students, or expected new modules. Modules are subject to change depending on year of entry.

Entry requirements

You'll need one of the of the following in order to join this course: 

a) the successful completion of a Foundation Degree in Public Services or an equivalent two-year further-education qualification

b) the portfolio accreditation of Accredited Prior Learning (APL) and ongoing relevant public-sector work experience

Fees & funding

Home/EU £9,000 International £11,500

How to apply

All applications for undergraduate courses are made through UCAS (Universities and Colleges Admissions Service). 

UCAS will ask for the information contained in the box at the top of this course page including the UCAS course code and the institution code. 

Apply for this course on the UCAS website.

For more information about submitting an application including application deadline dates, please visit the UCAS website.


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Open days

A number of open day events are held each year, welcoming you to the campus to find out more about the University, accommodation, facilities and study opportunities.

Find out more from our open days section or register to come and see us using a short open day registration form.

Graduate profile - Pat Tyler

I have been working in public service since I was 22 years old and I felt that I needed to underpin my knowledge and experience with academic qualifications.

Pat Tyler

Find out more about what Pat has to say


Making a difference in the public sector takes experience, commitment and skill. This course is shaped with your career growth in mind, building on what you already know to help you perform at your peak and respond to the demands of today’s society.

From practical insights to social theory, you’ll graduate ready to take your career in the public services to the next level.

Discover what it takes to make more of your public services career....